Our Streamlined Restoration Process
At National Restoration, we make recovering from property damage easy and stress-free. Our proven process is designed to handle the heavy lifting for you – from the initial inspection all the way to final repairs – so you can get your home back to normal with minimal hassle and cost.
No Surprise Costs
The only out-of-pocket cost for you is typically your policy deductible – the insurance covers the rest of the approved work.
Quality Repairs
All work is completed by our licensed, bonded, and insured team using high-quality materials.
24/7 Emergency Response
Our rapid response team is available around the clock to secure your property and begin restoration immediately.
From Claim to Completion
Free Damage Inspection & Consultation
Our process begins with a comprehensive home inspection at no cost to you. One of our experienced specialists will assess your property for storm damage, leaks, or other issues related to the recent event (e.g. hail, wind, or water damage).
We'll document all the damage with photos and detailed notes
After the inspection, we sit down with you to explain the findings in plain language
This consultation is completely free and comes with no obligation to move forward until you're ready
We discuss realistic timelines and answer all your questions about the restoration process
Emergency response available 24/7 for urgent situations requiring immediate attention
Documentation & Claim Support
If you decide to proceed with an insurance claim, we help you prepare the necessary documentation. We have years of experience assisting homeowners with proper damage documentation for their insurance companies.
Professional Estimate: Our team prepares a thorough, itemized estimate using industry-standard software and pricing guidelines
Documentation Support: We provide comprehensive documentation including photos, damage reports, and our repair estimate
We assist with documentation and damage assessment to help your claim process go smoothly
Our team ensures all damage is properly documented so your insurance company has a clear understanding of necessary repairs
We focus on quality restoration work while you maintain direct communication with your insurance company
Meeting with Your Insurance Adjuster
After your claim is filed, an insurance adjuster will evaluate the damage. Our team can be present during the inspection to ensure all damage is properly identified and documented.
On-Site Presence: Our project manager or lead technician can attend the adjuster's inspection at your request
We'll walk through all damage areas identified in our initial inspection to ensure nothing is missed
Damage Documentation: We provide technical expertise about the extent of repairs needed
We focus on accurate damage assessment and quality restoration, not price negotiation or coverage decisions
Professional Cooperation: Our experience working with insurance companies often helps streamline the approval process
Repair & Restoration Work
Once the claim is approved, the real work begins – and we take care of everything. National Restoration is a fully licensed, bonded, and insured contractor, and we pride ourselves on top-quality workmanship.
Paperwork & Scheduling: We handle all necessary permits and schedule the work at a convenient time for you
Quality Materials: We source high-quality materials that match or exceed the quality of what you had before
Expert Crew: Our skilled crew arrives on time and treats your property with respect
Efficiency and Safety: Most projects are completed in just a few days, following all OSHA guidelines and building codes
No surprise costs – we perform all work within the budget of the insurance settlement
Completion, Walk-Through & Warranty
After we finish the repairs, we believe our job isn't done until you are completely satisfied. The final step of our process ensures your complete peace of mind.
Cleanup: We perform a thorough cleanup of the work site, removing all debris and leaving your property neat and safe
Final Inspection & Walk-Through: Our project manager will do a detailed inspection and walk through every repair with you
Paperwork Wrap-Up: We help you handle any remaining paperwork with your insurance
Warranty & Peace of Mind: We provide manufacturer warranties on products and our own 5-year workmanship warranty
10-year labor warranty on full roof replacements for long-term peace of mind
Ongoing Support & Follow-Up
Our relationship doesn't end when the project is complete. We're here for you long after the final inspection, ensuring your complete satisfaction and peace of mind.
Follow-Up Calls: We check in after completion to ensure everything is working perfectly
Warranty Activation: All warranties are registered and documented for your records
Maintenance Guidance: We provide tips and recommendations for maintaining your newly restored property
Priority Service: As a valued customer, you receive priority scheduling for any future needs
Lifetime Support: Our team is always available to answer questions or address any concerns
Flexible Payment & Financing Options
We believe everyone should have access to quality restoration services. That's why we offer flexible payment and financing options to suit your situation.
Insurance Claims
If your project is covered by insurance, we've got it handled. We coordinate payments directly with your insurer.
Key Benefits
- Direct insurance company coordination
- We handle all claim paperwork
- Meet with adjusters as your advocate
- Supplement claims when needed
- You pay only your deductible
- Work often starts before final payment
- No out-of-pocket beyond deductible
- Faster repairs without waiting
How It Works
Damage Assessment
Comprehensive inspection and documentation of all damage with photos and detailed reports.
Claim Filing Guidance
We guide you through filing and provide your insurer with our contact information for direct coordination.
Adjuster Meeting
We meet with the insurance adjuster on-site, ensuring nothing gets missed and all damage is properly documented.
Approval & Restoration
Once approved, insurance pays for all damages. We handle payment processing and often start work before final checks arrive.
Need help deciding? Our team is here to discuss which payment option best fits your situation. Contact us for a personalized consultation.
Why Homeowners Trust Us
Expert Team
Certified professionals with years of experience in restoration and construction.
Fully Insured
Comprehensive insurance coverage protects you and your property throughout the project.
Quality Guarantee
We stand behind our work with comprehensive warranties and satisfaction guarantees.
Experience a Hassle-Free Restoration Today
Dealing with property damage can be stressful, but with National Restoration on your side, the process is handled by experts from start to finish. Our goal is to protect your home, your rights as a policyholder, and your wallet by ensuring quality repairs are done under your insurance coverage.
Ready to get started? If you suspect your home has damage or you're in the middle of an insurance claim and don't know what to do next, contact us today for a free inspection and consultation.