Terms of Service

Agreement

By accessing or using the National Restoration website (the "Site") or requesting a quote, inspection, or service from us, you agree to these Terms of Service. If you do not agree, do not use the Site.

Services

National Restoration provides restoration, roofing, siding, window, gutter, solar, and related general contracting services. A signed written proposal or contract controls the specific scope, price, timeline, and warranty of any work performed. Information on this Site is informational and does not by itself form a contract.

Estimates & Pricing

Estimates provided through this Site, by phone, or in person are good-faith assessments based on the information available at the time. Final pricing may vary based on conditions discovered during work, change orders, insurance supplements, or material availability. All pricing is subject to the terms of your signed project agreement.

Insurance Claims

When we assist with insurance coordination, we act as your contractor, not your insurance representative. We cannot guarantee a specific claim outcome or supplement approval. Final decisions on coverage rest with your insurance carrier.

Warranties

We stand behind our work with written workmanship warranties. Our default workmanship warranty is 5 years on roofing scopes, with longer terms available with system upgrades. Manufacturer product warranties on materials apply separately and vary by product tier selected at proposal. Warranty terms are provided in writing at project completion and supersede any general language on this Site.

Your Use of the Site

• Do not use the Site for unlawful purposes or to harass others.
• Do not attempt to bypass security, scrape at volumes that degrade service, or reverse engineer the Site.
• Do not submit false information through our forms.
• Do not copy, republish, or redistribute our content without written permission.

Intellectual Property

The Site, including text, graphics, logos, and images, is owned by National Restoration or our licensors and is protected by copyright and trademark law. "National Restoration," "National Restoration," and related logos are our trademarks.

Third-Party Links & Content

The Site may contain links to third-party websites and embedded content (such as maps and manufacturer resources). We do not control and are not responsible for the content, policies, or practices of those third parties.

Disclaimers

The Site is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, National Restoration will not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Site. Our liability for work performed under a signed contract is governed by that contract.

Indemnification

You agree to defend and indemnify National Restoration from third-party claims arising from your misuse of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of the state in which the services are performed, without regard to conflict-of-law principles. Any dispute will be resolved in the state and federal courts located in that state.

Changes to These Terms

We may update these Terms periodically. Continued use of the Site after changes means you accept the revised Terms.

SMS / Text Messaging

National Restoration sends text messages about your project or request, including appointment and inspection scheduling, project and job status updates, estimate updates, scheduling of work, and occasional service-related offers. You agree to receive them by signing our SMS Consent Form at an inspection or meeting, by giving recorded verbal consent, or by submitting a form on this website that shows the SMS consent disclosure.

Consent is not a condition of purchase. You can decline text messages and still request an inspection, an estimate, or our services. You can also give or decline consent, separately for service and marketing texts, on our online SMS opt-in form.

Service messages are sent as needed for your project; marketing offers are sent no more than 4 per month. Message and data rates may apply. Reply STOP to opt out, HELP for help, or START to resubscribe. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.

Full SMS terms, including program details and support contacts: SMS Text Messaging Terms. See also our Privacy Policy.

Phone calls, AI assistants and call recording

• Phone calls with National Restoration may be handled by AI-powered virtual assistants and AI agents, which may use an AI-generated, artificial or prerecorded voice. An AI assistant will identify itself as an AI assistant.
• Calls may be recorded and monitored for quality, training and compliance. By taking part in a call, you agree to that recording.
• This section is separate from our text messaging program and is not required for it. Agreeing to receive text messages is not consent to phone calls, call recording or an AI voice, and agreeing to a phone call is not consent to text messages.
• You can ask to speak with a person at any time.
• Agreeing to AI-assisted or recorded calls is not a condition of purchase, and you can withdraw it at any time by telling us or by contacting support at 1-833-324-2034 or inquiries@natrestoration.com.

Contact

Questions about these Terms? Contact us at inquiries@natrestoration.com or 1-833-324-2034. See our Privacy Policy for how we handle personal information.